How to Order with OnRide?

We Pick Up & Deliver

Enjoy Your Meal!

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Delivery Hours

Monday โ€“ Saturday

4:00 PM โ€“ 8:00 PM

Closed on Sundays

Pickup Hours

According to each restaurantโ€™s opening hours

FAQ

OnRide is a food delivery service that partners with local restaurants to bring your favorite meals straight to your door. Whether you’re craving pizza, burgers, or something more exotic, weโ€™ve got you covered.

Simply browse our menu, choose your dish, and click โ€˜Add To Cart.โ€™ Once you confirm your order, our partner restaurants will prepare it, and one of our OnRide drivers will deliver it to you.

Preparation times vary depending on the menu item, but most dishes are ready within 20-30 minutes. We all let you know an estimated time when you place your order.

Yes! You can track your order in real-time from the moment it’s prepared until it arrives at your door. Simply visit the Ordersย tab on our website to get updates every step of the way.

We accept a variety of payment options for your convenience. You can pay with a credit or debit card when purchasing online, or choose the ‘Cash on Delivery’ option during checkout to pay in cash upon delivery.

On Ride delivers within a 10 km radius in Bancroft. You can check if we deliver to your location by entering your address on our website.

Yes, the delivery cost is $8 per order within Bancroft. Youโ€™re also welcome to show your appreciation and add a tip for our drivers.

You can cancel your order within 5 minutes of placing it. After this time, we start preparing and dispatching your order, and cancellations may not be possible. To cancel, please contact us through the website or app as soon as possible. If your order has already been processed or dispatched, we may not be able to offer a refund. For more details, you can review our full refund and cancellation policy on our website.

If you’re a local restaurant and want to join the OnRide network, simply visit our Partner Signup page and fill out the form. Weโ€™ll get in touch to discuss how we can help you reach more customers.

Have questions or need assistance?

Get in touch with us!

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